123Pet

We are currently experiencing increased error rates due to Amazon servers impacting our online services. These errors may cause issues with our Cloud services hosted in Amazon. Technicians are currently working to resolve these issues as fast as possible and expect all services to be restored shortly. We apologize for the inconvenience and thank you for your patience!

Notice: Due to in office events on Tuesday, October 17th, we will be closing our phone lines between 5pm and 7pm Eastern Standard time. If you are in need of immediate technical assistance during that time, please leave us a voice mail and a technician will return your call after 7pm Eastern Standard time Tuesday evening. Alternatively, you can email us at support@daysmart.com. We apologize for the inconvenience and thank you for your patience!

System Maintenance is scheduled between Sunday night, September 17th, 9:00 pm EST and Monday morning, September 18th, 12:00 am EST. Customers may experience a brief interruption in our Cloud, Remote Access, Online Booking, and other online services during this time frame. We don't expect any long outages and all services should be restored quickly. We apologize for any inconvenience this may cause and thank you for your service and patience.

All of our services have been restored after a brief interruption that impacted our Cloud online services. This interruption occurred between 9:45 a.m. and 10:55 a.m. EST on September 18th. We apologize for the inconvenience and thank you for your patience!

Setup

Converting a Database from Desktop to Cloud

These instructions will aid you if you have just converted from 123Pet desktop edition to 123Pet Cloud. There are several data types in your desktop software that can be quickly and easily ported to your new Cl...

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Managing Employee Permissions

These instructions will help you restrict employee access to any of the features available in your software. From the cloud website, click the Options icon in the top. Click the Management option. Click ...

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Setting Up Sales Tax Rates

These instructions will help you apply sales taxes where applicable to products and services you offer. From the cloud website, click the Options icon. Select Management on the left. Click Set Up Tax Rat...

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Importing Overview

These instructions will show you how to format data and database tables from another program, such as another database program or Microsoft Excel, properly to be imported into your Cloud software. A separate fi...

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