123Pet

Please be advised that we are aware that our Online Booking service may be experiencing issues. This is under investigation and will be resolved shortly

Thank you for your understanding.

As part of our continuing effort to improve the functionality of our payroll feature, payroll will be unavailable on Friday, March 15th between 5am - 8am EST. We apologize for any inconvenience this work may cause.

All of our services have been restored after a brief interruption that impacted our Cloud online services. This interruption occurred between 9:45 a.m. and 10:55 a.m. EST on September 18th. We apologize for the inconvenience and thank you for your patience!

Disabling the Customer Booking Portal

By default the Customer Booking feature is enabled for your account. If you do not want your customers to book appointments online, you can disabled this feature by following these instructions.

  1. Go to Customer Booking within the Setup drop down menu.
  2. Uncheck the ‘Allow customers to book appointments’ checkbox.
  3. Hit Save.

Once the Customer Booking Portal has been disabled, any customers that attempt to navigate to your booking site will be met with a ‘Customer booking is not enabled.’ message.

If at any time you wish to re-enable the Customer Booking Portal, simply check the box and hit Save. Any accounts created by customers will continue to exist, even if your Booking Portal is disabled and then re-enabled.

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