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Please be advised that our integrated credit card processing through Card Connect is currently experiencing transaction timeouts and failures. Investigations are underway and a resolution is coming soon. For more immediate updates, visit status.cardconnect.com and subscribe for text and email alerts. We apologize for the inconvenience and thank you for your patience!

Upcoming Schedule: The office will be closed on Wednesday, August 15th, between the hours of 11:00AM until 6:00PM EST. For urgent support matters that need resolution today, please leave a voicemail for our Support team and we will return messages between 6:00PM and 9:00PM EST. For all other matters, we will resume regular business hours beginning at 6:00PM EST.
Thank you for your understanding.

System Maintenance is scheduled Sunday night, April 22nd, between 10:00 PM and 5:00 AM EST Monday, April 23rd. While these database upgrades and maintenance is necessary, it will mean that our online services will not be available during this maintenance window. These services include: online booking, messaging, remote access, memberships or any account management. We apologize for any inconvenience this work may cause and thank you for your service and patience.

All of our services have been restored after a brief interruption that impacted our Cloud online services. This interruption occurred between 9:45 a.m. and 10:55 a.m. EST on September 18th. We apologize for the inconvenience and thank you for your patience!

Setting Up Sales Tax Rates

These instructions will help you apply sales taxes where applicable to products and services you offer.
  1. From the cloud website, click the Options icon.
  2. Select Management on the left.
  3. Click Set Up Tax Rates.
  4. Set the correct region at the top so that your taxes will be calculated correctly.
  5. Click the Set Up button next to a tax item. Enter the Name and Rate. Do this for each of the possible taxes that applies to products and/or services in your region.
  6. When adding a new product or service, check the box next to each tax that will apply to that item. You can also go back and adjust these settings for existing products and services.

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