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We are currently experiencing increased error rates due to Amazon servers impacting our online services. These errors may cause issues with our Cloud services hosted in Amazon. Technicians are currently working to resolve these issues as fast as possible and expect all services to be restored shortly. We apologize for the inconvenience and thank you for your patience!

Upcoming Schedule: In observance of the holiday weekend, our office will be closed on Saturday, May 26th and Monday, May 28th. We will re-open for normal business hours on Tuesday, May 29th at 9:00AM EST. Thank you for your understanding, and we hope that you have a safe and peaceful Memorial Day weekend.

System Maintenance is scheduled Sunday night, April 22nd, between 10:00 PM and 5:00 AM EST Monday, April 23rd. While these database upgrades and maintenance is necessary, it will mean that our online services will not be available during this maintenance window. These services include: online booking, messaging, remote access, memberships or any account management. We apologize for any inconvenience this work may cause and thank you for your service and patience.

All of our services have been restored after a brief interruption that impacted our Cloud online services. This interruption occurred between 9:45 a.m. and 10:55 a.m. EST on September 18th. We apologize for the inconvenience and thank you for your patience!

Setting Up Sales Tax Rates

These instructions will help you apply sales taxes where applicable to products and services you offer.
  1. From the cloud website, click the Options icon.
  2. Select Management on the left.
  3. Click Set Up Tax Rates.
  4. Set the correct region at the top so that your taxes will be calculated correctly.
  5. Click the Set Up button next to a tax item. Enter the Name and Rate. Do this for each of the possible taxes that applies to products and/or services in your region.
  6. When adding a new product or service, check the box next to each tax that will apply to that item. You can also go back and adjust these settings for existing products and services.

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